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90-Days of Non-Committal Bliss

We know our Eterno Device and Time Eraser can truly improve your skin, just like it has for our previous customers. But we also know that the only way you can know this for sure, is to test it out for yourself.

Try the Eterno Device or the Time Eraser out for 90-days. And see the results for yourself. Or return it to us and we’ll refund you.

To qualify for a replacement or refund, all the following conditions must be met:

1. A Return Merchandise Authorization must be requested from our customer service team within ninety (90) days of your purchase date. To request an RMA, email to:

2. The serial number of your Eterno Device must be verified by Eterno skin care, Inc. for date of purchase. The serial number can be found in the following locations:

3. Returned product must be in good physical condition (not physically broken or damaged) and in original packaging.

4. All accessories originally included with your product must be included with your return.

5. The product must be shipped back at the expense of the customer.

6. If the package has been opened and/or the products have been used, no worries at all! We can still help you with this You will just be charged a 10% restocking fee. Please reach out to us for any questions we are always here to help.


Shipping and handling charges are not refundable unless Eterno skin care determines that:

(1) The charges requested are legitimate and reasonable; and (2) the product is inoperable and/or fails to operate substantially in accordance with the accompanying documentation through no fault of the original purchaser or through no fault of a third person, including the limitations and/or disqualifying actions expressed in the Eterno skin care . 1-Year Limited Warranty.

Refunds will be processed and paid within two (2) weeks of Eterno Skin care. receipt and verification of return product.

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