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We know our Eterno Device and Time Eraser can truly improve your skin, just like it has for our previous customers. But we also know that the only way you can know this for sure, is to test it out for yourself.

Try the Eterno Device or the Time Eraser out for 30-days. And see the results for yourself. Or return it to us and we’ll refund you in full.

To qualify for a replacement or refund, all the following conditions must be met:

  1. A Return Merchandise Authorization must be requested from our customer service team within thirty (30) days of your purchase date. To request an RMA, email to: Eterno@eternoskincare.com
  2. The serial number of your Eterno Device must be verified by Eterno skin care, Inc. for date of purchase. The serial number can be found in the following locations:
    1. On the exterior of the original packaging.
    2. If neither of above is available please contact customer support at: Eterno@eternoskincare.com
  3. Returned product must be in good physical condition (not physically broken or damaged) and in original packaging.
  4. All accessories originally included with your product must be included with your return.
  5. The product must be shipped with a Eterno skin care 30-Day Satisfaction Guarantee shipping label.
GUARANTEE TERMS & CONDITIONS:

Shipping and handling charges are not refundable unless Eterno skin care determines that:

(1) The charges requested are legitimate and reasonable; and (2) the product is inoperable and/or fails to operate substantially in accordance with the accompanying documentation through no fault of the original purchaser or through no fault of a third person, including the limitations and/or disqualifying actions expressed in the Eterno skin care . 1-Year Limited Warranty.

Refunds will be processed and paid within two (2) weeks of Eterno Skin care. receipt and verification of return product.




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