This form is only for customers who received their orders and wish to initiate the return process for their Eterno product. If you are waiting to receive your order, please rest assured that it's on its way to you. Please note that due to Covid-19, all shipping carriers are experiencing a delay in shipping and in tracking history updates. Thank you for your patience. If you need assistance with anything else, please email us to: eterno@eternoskincare.com
Orders that are purchased through subscription and/or travel sizes products are final sale and cannot be returned as per our Return & Refund Policy.
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SPEND $200 OR MORE FOR A CHANCE TO WIN THE FRESH START KIT For every purchase of $200 or more (in one transaction, after discount and excluding tax & shipping), you will automatically be entered for a chance to win The Fresh Start Kit. 10 winners will be randomly selected at the beginning of January 2021 and will be notified via email and announced on our Instagram page.
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